Privacy Policy

Last Updated: June 9, 2026

Strongwork LLC, a Nevada limited liability company, d/b/a Schedulosity ("Schedulosity," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our platform. This Privacy Policy describes how we collect, use, disclose, and protect information when you access or use the Schedulosity web-based platform, iOS mobile application, and related services (collectively, the "Platform"). This Privacy Policy applies to account holders, administrative users, and staff members who access the Platform. This Privacy Policy is available at https://schedulosity.com/privacy and should be read together with our Terms of Use, available at https://schedulosity.com/terms.

Please read this Privacy Policy carefully. By using the Platform, you agree to the practices described herein. If you do not agree, you should discontinue use of the Platform.

1. Information We Collect

Information You Provide Directly

We collect information you provide when you register for an account, subscribe to a plan, use Platform features, or communicate with us. This includes:

• Account and registration information: name, email address, password, company or organization name, billing address, and contact information.
• Payment information: credit card numbers and billing details, which are processed and stored by our third-party payment processor, Stripe, Inc. Schedulosity does not store full payment card numbers on its servers.
• Profile information: job title, phone number, profile photo, and other optional information you choose to provide.
• Communications: messages, inquiries, and feedback you send to us through the Platform or by email.

Staff Data — Data Processor

If you are an organization using the Platform to manage event staff, you may submit personal information about your staff members, employees, and contractors ("Staff Data"). This information may include names, email addresses, phone numbers, job roles, availability, assignment history, and other workforce data. With respect to Staff Data, Schedulosity acts as a data processor on your behalf as the data controller. We process Staff Data only as directed by you through your use of the Platform and as described in this Privacy Policy and our Terms of Use. You are responsible for ensuring that you have the appropriate legal basis to provide Staff Data to Schedulosity and to process that data through the Platform.

Information Collected Automatically

When you access the Platform, we and our service providers may automatically collect certain technical and usage information, including:

• Log data: IP address, browser type and version, operating system, referring URL, pages viewed, time and date of access, and other diagnostic data.
• Device information: device type, unique device identifiers, mobile network information, and operating system version.
• Usage data: features used, actions taken within the Platform, scheduling and event activity, and session duration.
• Location data: approximate geographic location inferred from IP address.

2. Cookies and Tracking Technologies

Schedulosity uses cookies, web beacons, pixel tags, and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and improve user experience.

Types of cookies we use:

• Strictly necessary cookies: required for the Platform to function; cannot be disabled.
• Functional cookies: remember your preferences and personalize your experience.
• Analytics cookies: collect aggregated and anonymized information about how users interact with the Platform (see Google Analytics disclosure in Section 4).
• Session cookies: temporary cookies that expire when you close your browser.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of the Platform.

Our Platform does not currently respond to "Do Not Track" (DNT) browser signals. However, you may manage analytics and functional cookies through your browser settings as described above.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide access to the Platform.
• To process subscription payments and manage billing.
• To deliver the Platform's core functionality, including event scheduling, staff notifications, automated reminders, and internal messaging.
• To send transactional communications such as account confirmations, password resets, receipts, and service notices.
• To send SMS messages to staff as directed by account administrators (subject to required consents; see our Terms of Use, Section 7).
• To respond to customer support inquiries and provide technical assistance.
• To analyze Platform usage, diagnose technical issues, and improve the performance and features of the Platform.
• To generate aggregated and anonymized analytics and reporting.
• To send marketing and promotional communications to account administrators and users who have opted in (see Section 5).
• To enforce our Terms of Use, investigate potential violations, and protect the security and integrity of the Platform.
• To comply with applicable legal obligations and respond to lawful requests from government authorities.
• To detect, prevent, and respond to fraud, security threats, and unauthorized access.

4. Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating the Platform and delivering our services. These providers are contractually required to protect your information and use it only for the purposes we specify. Our primary service providers include:

  • Amazon Web Services (AWS): cloud hosting and infrastructure, including AWS Simple Email Service (SES) for transactional email delivery.
  • Stripe, Inc.: payment processing and billing.
  • Google Analytics: web analytics and usage analysis (data is aggregated and anonymized where possible; subject to Google's Privacy Policy). You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
  • SMS providers: carriers and SMS gateway providers used to transmit text messages sent through the Platform.

• Account Owners and Staff: Information submitted to the Platform by or about staff members is accessible to the account owner and administrative users within the same account. Staff members can view their own assignment and scheduling information as made available by account administrators.

• Legal Requirements: We may disclose your information if required by applicable law, regulation, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to comply with a legal obligation.

• Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, safety, or security of Schedulosity, our users, or the public, or to detect and prevent fraud.

• Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or substantially all of Schedulosity's assets, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a materially different privacy policy.

• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Marketing Communications

We may send promotional emails and other marketing communications to account holders regarding Schedulosity products, features, updates, and offers. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at contact@schedulosity.com. Please note that even after opting out of marketing communications, you will continue to receive transactional and account-related communications that are necessary for the operation of the Platform.

6. California Residents — CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you certain rights regarding your personal information.

Categories of Personal Information Collected

We collect the following categories of personal information as defined under the CCPA:

• Identifiers: name, email address, phone number, IP address, account username.
• Customer records: billing address, payment information (processed by Stripe), subscription and account details.
• Commercial information: subscription plan, transaction history, and related records.
• Internet or other electronic network activity information: usage data, log data, and analytics information.
• Professional or employment-related information: job title, employer, and staff-role information where provided.
• Inferences: preferences and account behavior derived from usage patterns.

We do not collect sensitive personal information as defined under the CPRA beyond what is described above, and we do not use sensitive personal information for purposes that would require us to offer a right to limit its use.

Your Rights

As a California resident, you have the right to:

• Know: request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share it.
• Delete: request deletion of personal information we have collected about you, subject to certain legal exceptions.
• Correct: request correction of inaccurate personal information we maintain about you.
• Opt-Out of Sale or Sharing: we do not sell personal information or share it for cross-context behavioral advertising.
• Non-Discrimination: we will not discriminate against you for exercising your CCPA/CPRA rights.

How to Exercise Your Rights

To submit a CCPA/CPRA rights request, contact us at contact@schedulosity.com with the subject line "California Privacy Rights Request." We will respond to verified requests within forty-five (45) calendar days, as permitted by law.

7. Nevada Residents — SB 220 / SB 163

If you are a Nevada resident, Nevada Senate Bill 220 (NRS Chapter 603A) provides you the right to opt out of the sale of certain covered information. Schedulosity does not sell covered information as defined under Nevada law. If you have questions regarding our data practices or wish to submit a request, please contact us at contact@schedulosity.com.

Additionally, pursuant to Nevada Senate Bill 163, Schedulosity does not engage in the processing of sensitive personal data for the purposes covered by that legislation without appropriate consent where required.

8. EU, UK, and Swiss Residents — GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation ("GDPR") or equivalent applicable data protection law may apply to our processing of your personal information.

Legal Basis for Processing

We process your personal information on the following legal bases:

• Contract performance: processing necessary to provide the Platform and fulfill our agreement with you.
• Legitimate interests: processing for fraud prevention, security, product improvement, and analytics, where our interests are not overridden by your rights.
• Legal obligation: processing required to comply with applicable law.
• Consent: where you have given us explicit consent for a specific purpose, which you may withdraw at any time without affecting the lawfulness of prior processing.

Your Rights Under GDPR

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete personal data.
• Erase your personal data ("right to be forgotten"), subject to applicable legal exceptions.
• Restrict our processing of your personal data in certain circumstances.
• Object to processing based on our legitimate interests.
• Data portability: receive your personal data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@schedulosity.com. We will respond within the timeframes required by applicable law.

International Data Transfers

Your personal information may be transferred to and processed in the United States, which may not provide the same level of data protection as your home country. Where required by applicable law, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses approved by the European Commission.

Data Processing Addendum

If your organization uses the Platform to process personal data of individuals located in the EEA, UK, or Switzerland, you may request a Data Processing Addendum (DPA) by contacting us at contact@schedulosity.com.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable law.

9. Age Restriction and Children's Privacy

The Platform is intended solely for use by individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take prompt steps to delete it.

If you believe a child under the age of 13 has provided us with personal information, please contact us immediately at contact@schedulosity.com.

By using the Platform, you represent and warrant that you are at least 18 years of age. If you are using the Platform on behalf of an organization, you represent and warrant that all users you authorize to access the Platform are at least 18 years of age.

10. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Hosting on Amazon Web Services (AWS) infrastructure, which provides industry-standard physical and network security controls.
• Transmission of data over the internet using TLS (Transport Layer Security) encryption; the Platform is accessible via HTTPS only.
• Payment processing through Stripe, which is PCI DSS compliant. Schedulosity does not store full credit card numbers on its systems.
• Access controls limiting employee access to personal information to those with a legitimate need.

No method of transmission over the internet or method of electronic storage is completely secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

In the event of a data breach affecting your personal information, we will notify affected users as required by applicable law, including Nevada Revised Statutes Chapter 603A and other applicable state and federal breach notification laws.

11. Data Retention

We retain your account information and the data you have submitted to the Platform for as long as your account is active or as necessary to provide the Platform and fulfill the purposes outlined in this Privacy Policy. Following the expiration or termination of your account or subscription, we will retain your data for thirty (30) calendar days, during which time you may export your data using the Platform's export tools. After this period, we will delete or destroy your data in accordance with our internal data deletion practices, except where retention is required by applicable law, regulation, legal hold, litigation obligation, or legitimate business necessity, including tax and accounting record-keeping requirements.

Anonymized and aggregated data derived from your use of the Platform may be retained indefinitely for analytics and product improvement purposes.

12. Third-Party Integrations

The Platform may integrate with or link to third-party services, applications, and websites. These third-party services have their own privacy policies, and we encourage you to review them. Schedulosity is not responsible for the privacy practices of third-party services. Your use of any third-party service integrated with or accessible through the Platform is governed by the terms and privacy policies of that third party.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Strongwork LLC (operating as Schedulosity) 9205 West Russell Road, Suite 240 Las Vegas, NV 89148 Email: contact@schedulosity.com

We will make reasonable efforts to respond to your inquiry promptly and to address any concerns in accordance with applicable law.